I placed a delivery order for the first time this week and will be continuing to order from Polkadog! After placing the order, my dog's feeding routine changed and we no longer required all of the cans of wet food I ordered. I reached out to customer service and even though the order was picked and was being delivered this morning, they held the cans of wet and even processed the refund right then and there. Delivery was fast, friendly, and helpful. Support local!
Hey Polka, Couple things: We would like to stretch out our current order from 5 to 6 weeks. Also, we have emailed a few times but we do not think the points from the 3 online purchases are hitting our account. The phone number for our account is 617-909-9048. Otherwise, all good. Thanks for your help, Greg and Dayna
Exceeded expectations. The food came quickly and our dog loves it.
So happy with the ease of your subscription and delivery service. Thanks!
Thanks so much Zena!
Excellent! Paid the same price as in store and got it delivered to my door. The bag of dog food was wrapped inside a large plastic bag to keep it dry in case of rain, and there was included a bonus little bag of doggie treats. :)
Thank you Brian! Much appreciated!